Confirmation will be received within 48 hours of booking, subject to availability
No expectant mothers.
Not recommended for individuals who have or have had back problems, recent injuries or surgeries, or suffer from severe motion sickness (no refunds are given for sea sickness). Seasickness is best prevented with an over the counter remedy.
This is an adventure. Ocean conditions can vary and may turn rough at times. It may not be suitable for some folks (all physically challenged individuals are subject to Captains discretion).
If you do not have your prescribed medication with you, i.e. Inhalers, EpiPens, diabetic medication and/or any other medications taken daily, you must reschedule your tour for another day.
Cancelled tours by Holo Holo Charters are fully refundable or gladly rescheduled.
No shows or any cancellations are subject to a 100% charge of the total fare including tax.
Children must be at least 5 years old
Non-swimmers are not allowed in the water.
All tours are Bare-Foot. Passengers will remove their shoes prior to boarding. Only Orthopedic/Diabetic exceptions will be made at Captains direction.
You should bring your own towels, sunscreen, a light jacket, and camera. We will provide everything else.
Spray-on/aerosol sunscreen is a safety hazard and may not be used on board the vessel. We encourage using reef-friendly sunscreens.
No smoking of any kind on board the vessel or on the dock.
We do not land on shore.
Do not park at the harbor or pier. Please use Holo Holo parking lot only or your car will be towed.
We are not responsible for lost, damaged or stolen items.
We reserve the right to refuse service.
Drones/unmanned aircraft are not allowed on board the vessel.
Our vessels are equipped with sensitive marine heads (toilets) that will clog if any foreign objects are flushed. If you flush something other than what your body produces and the toilet paper we provide, you may be responsible for the cost of repair.
Alcohol will be served only after snorkeling. If passenger will be consuming alcoholic beverages an ID will be required on the vessel. No coolers allowed on board.
Full-face snorkel masks are not allowed, guests are required to use traditional two-piece snorkel and mask sets that are provided by us or they may bring their own.
Guests are required to complete a digital health waiver as well as a COVID-19 health screening prior to proceeding on tour.
As a company that puts sustainability at the forefront of goals, we request you bring your own reusable water bottle with you on tour.
Not wheelchair accessible
Service animals allowed
Not recommended for travelers with back problems
No heart problems or other serious medical conditions
No expectant mothers are permitted to join the tour
Travelers should have a moderate physical fitness level
This experience requires good weather. If its canceled due to poor weather, youll be offered a different date or a full refund
This tour/activity will have a maximum of 49 travelers
Hand sanitizer available to travelers and staff
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Guides required to regularly wash hands
Regular temperature checks for staff