Additional Info

Public transportation options are available nearby

Infants are required to sit on an adults lap

Suitable for all physical fitness levels

Hotels with telephone no. start with '03' (eg: 03-xxx-xxxx)

Baggage:

1-2 passengers: 2 baggage or less

3-4 passengers: 4 baggage or less

5-8 passengers: 8 baggage or less

Itinerary Frequently Asked Questions:

1. How can I locate Cherry Tomatos driver and vehicle

You need to go to the Meeting Point which indicated in your reservation confirmation or service voucher. Driver will hold Cherry Tomato Sign Board to meet and greet you.

2. What should I do if my flight or train is delayed

For airport, seaport and train-station pick-ups, we indicate maximum waiting time in our service voucher, if you are not able to be picked up on time, Please contact our service center. We understand that there may be issues beyond your control which could lead to unexpected delays. Therefore, by providing your flight, train, or cruise details upon booking, our staff is able to track your actual arrival time and will adjust your pick-up time accordingly.

3. Where are your pick up and drop off points

We provide a Door-to-Door service. We will pick you up from the Airport terminal you arrived and take you to the address where you want to go to.

On departure we will pick you up from your address and drop you off at the terminal from which your flight leaves. (Noted that all flight details and address info are based on the booking form which you filled in.

4. Where will you wait for me at my hotel/apartment/home

If you are going to your destination from a hotel, normally please wait at the hotel lobby. (you will receive departure notice one day before service day, around 5 PM). If being collected from an apartment or your home, please wait outside by your main door. If apartment or home unable to reach due to narrow streets and our vehicle size, will decide meeting point nearby.

5. What if I get to the airport too late and miss my flight

We normally set your pick-up time to get you to the airport 2 hours or more before your flight.

6. How far in advance do I have to make my reservation

We accept bookings 13months in advance, for last minute travelers, we recommend you book at least 72 hours in advance to ensure that we have enough time to process your request. However, we will do our best to accommodate last minute requests even before your flight take off. Take note booking is subject to availability and confirmation.

7. Can passenger travel with a wheelchair

It can be arranged only if we were informed. You must inform us in advance if there are passenger needs wheelchair or travel with a wheelchair. A rental wheelchair for mobility also can be arranged in advance.