What a mess this company is. After booking through
Viator, I had to then make an international call to book
again, per their policy. Then I received an email
confirmation for the wrong time. Then, I had to cancel this
service because United Airlines told us to come back to the
airport to meet our delayed luggage on the flight it was on,
instead of going to the port, via this company. I called,
and emailed, more than once, cancelling the service, well
within 24 hours. Then our driver showed up anyway. A woman
then called and was very rude, even after I explained I had
cancelled the service. Then, we were charged for the
service anyway. We were charged $70.00!! For no service!!
We used several amazing transfer services on this trip, and
all returned emails immediately, were available via text,
and were easy to communicate with, even working with us when
our flight was delayed. Use Uber before this company. They
provide nothing more than a Taxi, especially regarding
communication, and will rip you off.