They just made me wait, wait and wait some more. Pick-up
time was 10 AM, they drove me to their place, said: Wait
here for 30 mins. So I kept waiting, 30 min, 45, 60... they
never explained anything, did not apologise, nothing. I had
to wait 90 mins without being told why and how much more I
had to wait.
Then when they finally made the quads ready, they urged me
to rent a protective scarf for LE 35. I refused to pay and
demanded the scarf be free of charge as I had had paid with
my time I spent waiting already. They demanded money anyway.
So I said f*ck you and went away. Of course I never got my
money back. Viator finally offered a 25 dollar voucher for
the next trip.
Those DahabSafari f*ckers just spoiled my day and stole 1/2
of it due to their arrogance and incompetence.