Rio Secreto Plus Admission Ticket With Transport From Cancun Or Riviera Maya - Playa Del Carmen

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From USD 129
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Tour Information

Tour Details

Overview

Río Secreto Nature Reserve has evolved by adding on to its great adventure with Río Secreto Plus, a unique experience of connection and adventure with Nature. You will experience a journey into the bowels of the Earth, where you will find impressive geological formations that tell the history of our planet and even get to watch a light and sound show. Your tour includes a buffet lunch, hotel pickup and drop-off, all necessary equipment and a professional guide.
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Highlights

  • All entrance fees included
  • All necessary equipment included
  • Buffet lunch included
  • Informative, friendly and professional guide
  • Once-in-a-Lifetime Experience
  • Small-group tour
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Know More about this tour

Your tour begins with pickup from your hotel in Cancun and the Riviera Maya as you board an air-conditioned van and arrive at the reception area of Rio Secreto, located by the Cancún - Tulum Highway, just 5 minutes away from Playa del Carmen. You will be welcomed by the friendly staff and watch a video to introduce you to the place. Then, you'll be taken to the Rio Secreto Nature Reserve on a ride that lasts approximately 15 minutes.

Upon arrival, your guides will greet you and give you the security measures and suitable equipment. Then, it's off to start your Rio Secreto adventure. During the tour, you'll get to rappel, go cycling and discover incredible rock formations. You will enjoy trails that transport you to Xibalbá (the Mayan underworld). In addition, this "plus" experience gives you access to the Dry Route, and, upon reaching the Salón de la Paz (“Room of Peace”), you'll get to admire a light and sound show in a totally natural setting. This is an experience that will take you back in time to the very creation and evolution of the Universe.

You'll then enjoy a regional buffet lunch with non alcoholic drinks and have time to rest and relax. Then, you'll return to the reception for your transfer back to your hotel.
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Inclusions for Rio Secreto Plus Admission Ticket With Transport From Cancun Or Riviera Maya

  • Buffet lunch

  • Light refreshments

  • Professional guide

  • Professional photographer guide

  • Hotel pickup and drop-off 

  • Use of bicycle

  • Use of helmet

  • Use of snorkel equipment

  • Walking tour

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Exclusions for Rio Secreto Plus Admission Ticket With Transport From Cancun Or Riviera Maya

  • Alcoholic drinks (available to purchase)

  • Gratuities (recommended)

  • Souvenir photos (available to purchase)

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Additional Info

Confirmation will be received at time of booking

Children must be accompanied by an adult

Not available for cruiseships passengers

May be operated by a multi-lingual guide

Not recommended for participants with back problems

Not recommended for participants with heart complaints or other serious medical conditions

Not recommended for pregnant women

Not wheelchair accessible

Note: Your transportation schedule will be sent by email after booking, including pick-up and drop-off times, as well as meeting points
The sequence of the activities may vary according to internal logistics.

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Cancellation Policy
  • If you cancel within 3 calendar days (72 hours) of the scheduled departure time, the cancellation charge will be 100% of the undiscounted tour price.
  • If you cancel between 4 to 7 Calendar days before scheduled tour departure,the cancellation charge will be 50% of the undiscounted tour price.
  • If you cancel at least 8 calendar days in advance of the scheduled departure time, there is no cancellation fee. You will receive Full Refund for the paid amount.
  • Please note that in case of No show, the cancellation charge will be 100% of the listed tour fare.
  • Please note tours booked using discount coupon codes will be non refundable.
Reviews

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  • The poor rating is for Viator, not Rio Secreto. We booked three tours with Viator in December 2016 and they either didn't deliver what was promised or made a scheduling mistake. You pay this website and there is nobody to support you. There is no phone number for Viator and they take 12 hours to answer an urgent email. Book the trip directly at the hotel or hire a cab and organize your own trip. A person in our tour group paid 75 for this trip booked in Cancun through their hotel, we paid 130 pp.
    Viator sent us a different family's pick-up schedule by mistake indicating a later pick-up time. We were woken up early at the hotel as the driver took off. It took us all morning sending emails and making calls on our money trying to reschedule the trip for the next day. Fortunately Rio Secreto managed to find us spots for the next day as we were not willing to pay for our own transportation - as we already paid 500 with the transportation included. Viator followed up with a lame email 12 hours later.
    Rio Secreto was great. Everyone should go. My only gripe is that our guide did not explain any history or geology and there was too much focus on taking photos, which were not that great and way too expensive in the end.
    Again, go to Rio Secreto but dont book through Viator!

USD 116.13