Rio Secreto Underground River Tour With Crystal Caves - Cancun

97 Reviews 5 Write a Review
From USD 78.99
Lowest Price Guaranteed

Tour Information

Tour Details

Overview

Discover the mysteries of the Yucatan on a visit to Rio Secreto Nature Reserve. Enjoy an exciting afternoon adventure at Rio Secreto, where youll wade and swim through an underground river and encounter the stillness of a crystal cave. You can select hotel pickup and drop-off, or meet your guide at a central location in Cancun.

Highlights

  • All entrance fees included
  • Family friendly
  • Led by a local guide
  • Lunch included

Know More about this tour

Your guide will either pick you up at your hotel or meet you at Rio Secreto Nature Reserve. Once there, youll receive a safety briefing and equipment including wetsuit, life vest, water shoes and a hardhat with lamp before your expedition begins!

Follow your guide into Rio Secretos underground cave, and admire the stunning crystal-like stalactites and stalagmites as you walk along a path and swim through the turquoise water. Venturing deep inside the cave, take in the peaceful stillness amid the dramatic mineral formations and vivid colors of your pristine surroundings.

When you emerge, enjoy a shower at Rio Secretos facility or hang out for a bit in a hammock before returning to the plaza or your hotel.

Inclusions for Rio Secreto Underground River Tour With Crystal Caves

  • Professional guide
  • Use of all necessary equipment (wet suit, hard hat, water shoes, life vest)
  • Entrance fees
  • Hotel pickup and drop-off (if option selected)
  • Lunch

Exclusions for Rio Secreto Underground River Tour With Crystal Caves

  • Gratuities (optional)
  • Hotel pickup and drop-off (if option not selected)

Additional Info

Confirmation will be received at time of booking

Not recommended for participants with heart complaints or other serious medical conditions

Not recommended for pregnant women

Passengers must weigh less than 250 pounds (113 kg)

Minimum age is 4 years

Minimum numbers apply. There is a possibility of cancellation after confirmation if there are not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund

Cancellation Policy
  • If you cancel within 3 calendar days (72 hours) of the scheduled departure time, the cancellation charge will be 100% of the undiscounted tour price.
  • If you cancel between 4 to 7 Calendar days before scheduled tour departure,the cancellation charge will be 50% of the undiscounted tour price.
  • If you cancel at least 8 calendar days in advance of the scheduled departure time, there is no cancellation fee. You will receive Full Refund for the paid amount.
  • Please note that in case of No show, the cancellation charge will be 100% of the listed tour fare.
  • Please note tours booked using discount coupon codes will be non refundable.
Reviews

Write A Review

97 reviews by the users

  • Awesome trip! Both the driver and the tour guide were excellent! I would highly recommend this.

  • Tour 5 stars
    Guides 5 stars
    Pictures 0 stars

    Tour was amazing and fun, guides friendly and helpful!!! I want to make that clear.... that was great!!!
    BUT!!!!.....we go on holiday to make memories, and we want to take pictures we can cherish and remember and show our loved ones. However, for some reason you cant take your phone or camera.... ok i accept that..... however we know its a ploy as they are allowed to take pictures etc to sell to you..... anyway, they wanted 99USD for all pictures or 25USD for one.... that's just terrible!! I asked for soft copies to be emailed at a reduced fee... no.. wouldn't budge on the price. So this is why it has 2 stars... its expensive as it is.... its a few hours... not a whole day... so when they try to rip you off, clearly and obviously, I get annoyed. p.s. I cant share a picture as I didn't want to pay 99usd for all of them!

  • This was the most awesome trip our guide Nunes was wonderful and they took us in groups of 10 which was super ....the lunch was something to ask for ...they could have given us way better food need not be fancy but atleast flavorful ?? we were not a fan of the food at all here but trip was very exciting and well organized.

  • Really unique experience. The water is not as bright as the camera depicts.

  • Loved, loved, loved it! Wish we could have bought the pics. They were a little too pricey.

  • We had a great guide and found this a fascinating afternoon. Highly rec

  • We are so grateful we were able to experience this! We were two couples traveling together. Our guide during our transportation there did advise us no cameras or GoPros were allowed inside the cave. While initially disappointed at that news, we were later very glad to have an excellent photographer accompany us. We found everything quite organized. We had a quick introductory video about Rio Secreto, were assigned a guide. We loved Rudolfo! We were directed to the restrooms, lockers, showers, and fitted with our gear. Most of us chose the optional walking stick, and were thankful we did. Our guide Rudolfo was most informative about the area and the cave system. We were blessed by a Mayan Holy Man before entering, which was very cool. Rudolfo asked that we all keep each other safe by pointing out jagged rocks Rudolfo would identify under the water to each other as we passed them. In many parts, the footing was very uneven, and he was always right there to lend one of us a hand getting through. We were mostly in the cool, crystal clear water throughout our cave tour. Anywhere from above our ankles to not being able to touch the bottom, and thats where our life vests and swimming abilities came in handy. Our guide pointed out so many geological formations and explained how they got there, including all the creatures we came across cave crickets, the tiniest shrimp, bats, etc. At one point, Rudolfo said he wanted all our headlamps off, and he was turning his off for us to take in the beauty of the natural cave for 3 minutes. What an amazing feeling that was! There were 10 in our group, including 3 young kids and their father. None of us made a sound. At first, I couldnt even tell if my eyes were open or closed, it was THAT dark. I did feel and hear a fluttering by my head, which slightly startled me. When Rudolfo turned on his lamp, and had us do the same, he confirmed with me that he also felt the flutter, it was one of the fruit bats flying past us. So cool. After trekking back out, we had a toast to our successful adventure of a sweet liquor made from the honey of the special bees that lived in the cave and the surrounding area, then were directed to an indoor area which displayed our professional photos on computers. We couldnt pass them up, they were so good. We purchased the USB which had numerous photos of the 4 of us, sometimes together, sometimes separate, along with 25 additional gorgeous shots of the underground cave and river system. We were then fed an authentic Mayan meal, while we visited with those in our group, taking turns sharing our individual experiences of the cave. We loved this amazing experience and consider it a must do!

  • This tour was amazing!

  • If you are in Cancun, I strongly suggest you take this tour! It's worth it! There are only a couple things I wish were a bit better during the tour. We traveled to Cancun July 31 through August 5th, 2017.

    1. The Photos- I think that the location should maybe train their photographers a bit better in taking better snapshots of the visitors while doing this tour as there are NO cellphones nor cameras allowed while you take the tour inside the Rio Secreto River Cavern. The photographer missed a few good opportunities in taking better photos of us and most images were not very enticing. He would just take random photos at moments that were not that interesting during our tour. There was a family that was part of our group that were upset because most of their photos they had posed for did not show up on the set of photos they were presented with.
    Also, the photos I consider were a bit expensive for the quality that they provided. Here is the breakdown of the pricing as far as I could remember:
    - For the full USB and 5 souvenirs 135.00
    - For USB only 99.00
    - For individual photos 25.00

    The only caveat about purchasing the full USB is that you not only get your photos, you get everyone elses photos that were part of your tour group as well. We ended up purchasing only 3 photos because in our opinion were the only photos we liked shared below. The vendor tried to push us to buy the entire USB, but we did not want to do that. We may have paid a bit more this way, but we preferred to only buy the photos that we knew we wanted, Oh, the other thing is that if you purchase individual photos, they will give you a disc instead of a USB.

    2. The Tour Guide - Our tour guide was good, very knowledgeable, I wish that the tour guide would have been a bit more energetic while giving us the tour, I'm sure it would have been even more interesting given a bit more energy to the tour with the group. We noticed this with other tour guides that were with other groups, they were more energetic.

    All in all the logistics of the tour was seamless. The transportation to the location was great, the driver and guide on the bus were very professional and nice and we were picked up and dropped off at our resort on time. This I recommend you do. If you purchase this tour, make sure you purchase the one that includes the transportation.

  • We thought this was a fantastic tour. The cave was amazing and the guides knowledge was extensive. It was a bit disappointing that we couldn't bring our own camera, you had to purchase photos from the company. They had a photographer on-site to take pictures, and the photos were really expensive. Overall it was a great trip.

  • Show More
USD 62.82