Traveler Reviews

• Paul_m 05-Jul-2023

  Fast efficient friendly. The stop was easy to find And the Terminii drop off is ideal. It was actually cheaper to book in advance

• Haydn_l 01-Jul-2023

  Never rode this bus. Despite being booked and description indicates regular shuttles to Rome. We arrived only to find out we would have to wait near to 3 hours before the next shuttle would arrive. Messaged the provider when waiting to have confirmation of time and they finally replied 4 days later. Ended up booking a different bus that was sat waiting. They are every 20 mins and are more efficient. Don’t use this if you want to start your holiday positively

• Valerie_h 06-Jun-2023

  This was great. Easy to purchase online so no worries when we arrived. Bus was easy to find. Clean and comfortable.

• Mary_m 29-May-2023

  We arrived at the airport - on our first trip to Rome - and there was no shuttle bus. We waited 3/4 of an hour and ended up getting a taxi. Fortunately we could share the cost with another couple who had also been let down. Our return trip to the airport was fine though. However, despite Viator being quick to answer questions before we travelled to Rome we have received no reply from them since our return to the UK over what went wrong.

• Susan_t 24-May-2023

  Arrived early and was supposed to catch the 5.30 am bus to be told it had broken down and there was no replacement. Had to get a refund and then walk with heavy luggage to the terminal and then use another bus shuttle to airport waiting till 6.20 to leave. In the meanwhile my neck pillow was lost and my face mask disappeared

• Claire_b 20-May-2023

  We arrived off flight and the bus was there. 12.00 noon Tickets were being sold "on the door" and when we got to the front of the queue they decided the bus was full. We were told another would be 40 mins but we left after 1 hour 15 with no sight of another bus. Paid and got terravision bus into town. Shocking service. Tickets should not he sold ad hoc meaning that prepayers can't board and on site staff unhelpful.

• Martyna_k 30-Apr-2023

  Cheap and easy way to get to the airport, however, it’s not pointed out enough that due to Covid the buses don’t go as often as normally would. Between 11:20 and 13:00 there’s a huge gap

• Kate_m 30-Apr-2023

  Very comfortable coach. USB chargers and wifi. Not very well signposted at airport but we managed. Terminates near Termini where you can get connections in and out of the city by bus or train. Would definitely recommend

• Gary_c 08-Apr-2023

  Avoid, more miss than hit. No bus for 2 hours, between 12 30 and 2.30, joke of a service, every 30 - 40 mins is a lie. Paid full amount again for another service. No mention of 2 hour gap in the middle of the day. Garbage service.

• Michelle_m 23-Mar-2023

  There was a bus with shuttle bus on the side when we where asked we were told our tickets were for a different company and to go to bus stop 2. The tickets had no company listed. We waited for over half an hour and no bus came to stop 2 so we paid to travel on the shuttle bus