Small-Group Palazzo Vecchio Secret Passages Tour With Lunch Or "Gelato" - Florence

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Tour Information

Key Details

  • Mobile Voucher Accepted
  • Instant Confirmation
  • Lowest Price Guaranteed
  • Duration: 3 Hrs
  • Language:
  • Departure Time :
    11:30 AM
  • Departure Details :
    Palazzo Vecchio, della Signoria, 50122 Firenze FI, Italy
  • Return Details :
    Returns to original departure point
  • Cancellation Policy :
    This activity is non-refundable Tours booked using discount coupon codes will be non refundable.


Experience the emotional discovery of hidden locations of Palazzo Vecchio museum, not accessible to the general public, recently opened only for small groups of visitors.

You will ascend the narrow passages of the Duke Gualtieris medieval stairway and you will discover an unexpected path beyond a door hidden by a painting, admire the precious and imposing coffered ceiling of the Salone dei Cinquecento and explore the Medicean Palace from a different and intriguing prospect.

At the end of the guided visit you will continue this experience by enjoying a Florentine lunch in a typical restaurant located in the heart of Florence, by Signoria Square.


  • Lunch included
  • Family-friendly
  • All entrance fees included
  • Small group ensures personal service
  • Informative, friendly and professional guide

Know More about this tour

This is a typical itinerary for Small-Group Palazzo vecchio Secret Passages Tour With Lunch -

Stop At: Palazzo vecchio, Florence, Tuscany

Take the opportunity to visit the imposing Palazzo Vecchio with its famous Salone dei cinquecento and the places and paths that are not accessible to the general public.

Duration: 1 hour 15 minutes

Pass By: Piazza della signoria, Florence, Tuscany

Explore this wonderful square where you can find Palazzo Vecchio and Loggia dei lanzi with the sculptures of great Renaissance artists

Pass By: Basilica di san lorenzo, Florence, Tuscany

Located nearby the famous San lorenzo market, you will get to see this grand structure. 


Local professional guide

Palazzo Vecchio entrance ticket

Palazzo Vecchio Secret Passages Guided Visit in small group

Depending on the chosen option: Tuscan Lunch in a typical restaurant or "gelato" tasting


Lunch or "gelato" for children 0-6 years old - to be paid on spot

Drinks: to be paid on spot

Additional Info

Confirmation will be received at time of booking

Not wheelchair accessible

Children must be accompanied by an adult

We suggest to wear comfortable shoes

Near public transportation

The entrance time of the Guided Visit can be subject to changes depending on the Museum availability. If our scheduled time is not available, the nearest entrance time will be confirmed.

If lunch option selected: 3-course set menu in a tyical Restaurant in the old town

If Gelato option selected: Taste a delicious "Gelato" in one of the most famous Florentine ice-cream shop

Most travelers can participate

This tour/activity will have a maximum of 10 travelers

Traveler Reviews

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  • 11-Dec-2022

    Fun tour with a great guide to see what most people never have a chance to see. Worth taking the tour. Lunch was nice. Don't forget to print 2 vouchers, one for Palazzo Vecchio tickets and one for lunch. Lots of stairs. Lunch was a set menu, but was tasty and filling.

  • 14-Oct-2022

    We arrived to the location only to be told that even though our booking showed "confirmed" the tour operator had not confirmed with Viator. Therefore, we never got to join the tour. We received a refund, but our plans were disrupted because of the issue. Very disappointing.

  • 05-Oct-2022

    This was such a disappointing tour. WE had booked this tour for the day previous but was contacted by the provider to say that they could not accommodate us on the time slot booked (even though I had booked roughly four months in advance) we were unable to do the new time so cancelled but we really wanted to take this tour so after looking around we came back to it and booked again for the following day. We arrived in good time for the tour and picked up our tickets as instructed from the venue, there we were asked to wait and the guide would meet us. Unfortunaly no one turned up, after enquiring at the desk a guide was finally sent and we began our tour. The palace itself is stunning and the secret passageways should have been both interesting and exciting but our guide had zero enthusiasm and very little knowledge she would just open the secret tours and point us in so all in all not a great experience. The tour is also guided directly by the palace vecchio and is around 15 euros so there is no need to book through an operator as they are simply acting as a broker with a very high mark up. We booked the option for lunch and this was in a very cure restaurant not far from the palace however there is only ONE option included in the deal, the restaurant gave to us the full menu despite the fact that I had told them we were here as part of the tour and it was only when I stopped to ask before ordering that they confirmed it was just the ONE starter and ONE main that was included and if I ordered anything else I would have to pay - I am not sure if this was a genuine attempt to be dishonest and get me to order food and pay but it did not feel very transparent. Not a great experience overall I would not recommend.

  • 24-Sep-2022

    Our guide was very engaged and knowledgeable. It was very interesting to see and learn about the hidden passages, rooms and other things along the way. There history of the building and people was also well done. Definitely a great way to see this historic place.

  • 14-Aug-2022

    Super tour door het Palazzo Vecchio. Je komt echt op plaatsen waar je anders niet heen kan, zoals het dak van de grote zaal en de beschilderde kamer. Goede en enthousiaste gids. Gelato was een teleurstelling, deze moest je zelf (in de buurt vinden), maar bij aankomst was er een gigantische rij.

  • 23-Jul-2022

    Complete and utter disaster! Guide never turned up and we waited 30 minutes, either side of the appointment time. Even the Tourist Police couldn't locate the guide. Request sent to Guide company, absolutely no response and obviously no chance of a refund. Now have to go through my cc company.

  • 09-Jul-2022

    The guide never showed. I got a general admission ticket for my Viator voucher and never saw any hidden areas. I feel ripped off and will be very wary about using Viator in the future.

  • 29-Jun-2022

    Fantastic tour with some "behind-the-scenes" access to the Palazzo. Julia was a terrific guide, very engaging, funny and informative. She showed our small group many really cool stairways and hidden rooms. We saw many things from the Tom Hanks movie, "Inferno" with a visit to the area above the great hall showing the beams supporting the giant paintings below being the highlight.

  • 07-Jun-2022

    The tour was fascinating and our guide very knowledgable, the only downside was the guide was quietly spoken and it was difficult to hear her so we missed quite a lot of the dialogue. Maybe warn people that there are a lot of stairs - we’re fine with that but some others on the tour had difficulty with the stairs and narrow corridors, due to poor levels of fitness

  • 02-Jun-2022

    We visited with our children. The kids loved it. The tour guide from Palazzo Vecchio was very friendly with the children and did everything she could to keep their attention.

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