I'll preface my review by saying that I am not picky or
critical most of the time, however this was tour #3 of the
week so I had 2 different competitive tour companies to
compare to. This was also the first local Icelandic tour
guide we had. The others had lived in Iceland 5+ years but
were from other countries.
Most of the tours tell you to be at your pick-up stop at
"X" time and that it could take up to 30 minutes to be
picked up. I totally get that. What I don't like is getting
to my pick-up stop early and waiting through the time + 30
minutes and continued waiting. Is 11 minutes late a big
deal? It is to me, when you are still not the last stop. No
apology and there were only 2 other groups of people
traveling together on the shuttle.
Oh, and do you expect your driver to NOT miss turns and
turn down the right roads the first time you pass them? Call
me crazy, but I do. I think it's odd that the driver would
claim he "was thinking about something else" and missed a
turn - and this happened more than once. Now we didn't stray
too far off course, nothing more than a 5-10 minute
turnaround but it leaves a bad impression.
I also expect my tour driver to know the order of stops
so it makes the most sense and is the most time efficient.
As we approached drop-off he stated the order in which we
would be dropped off. Another group was trying to tell him
that we were right by their stop, could we turn and drop
them (we had already passed by). No problem for any of us to
do that. We whipped a U-turn, but again my expectation is
that the driver be the expert ahead of time and have the
There were many great things to see on the tour, so I
highly recommend exploring this peninsula. I also expect my
guide to know the history of the places. This was mostly the
case. However at one stop, a fellow passenger asked what was
special about this place we were at. His answer was "what do
you mean?". She restated - with a "why are we here, why is
it on the tour". Answer was it was photographed a lot.
Actually I had pre-googled it, and it had a historical
story. So I thought that was weird.
On the positive side, he was super nice, drove safely and
he even added in an alternate stop because the bathrooms
were locked at another stop and we all had to go at that
Anyhow - Iceland is amazing so definitely check this out
but you may want to choose another company because
surprisingly, it does matter.