This was an awful experience. The clerk from the hotel
loaded most of the luggage while the driver stood by and
watched. There was not enough room for our luggage even
though we had less than 2 bags per person. The driver
placed the extra bag in the front seat so that we had to sit
crammed into the rear. The driver was sullen. He drove us
to Helsinki Station to a side door that was locked. He
appeared to expect us to get out. Finally he drove to the
front and we exited the vehicle. He barely assisted with
removing the luggage. We pulled most of the luggage from
the vehicle. Needless to say we did not tip him although he
waited for a tip.