- Mobile Voucher Accepted
- Hotel pickup Available
- Duration: 20 Mins
Departure Time :
, Confirm time with the local provider in advance of your experience., City Hotel to Cruise Port, 1/1/2017 - 1/19/2024Monday - Sunday : 06:00 AM - 10:30 PM
Departure Details :
Pickup Details Supplier will provide your pickup time after your booking is made. Other Sydney, Sydney, New South Wales - Pickup is available from all hotels within City are, CBD, Darling Harbour.. read more
Return Details :
Overseas Passenger Terminal, 130 Argyle St, The Rocks NSW 2000, Australia White Bay Cruise Terminal, 2041 James Craig Rd, Rozelle NSW 2039, Australia
Cancellation Policy : This activity is non-refundable Tours booked using discount coupon codes will be non refundable.
Pre-book your shuttle from your Sydney City Hotel to your Cruise Port Terminal. Your professional driver will reduce the hassle of finding a taxi as he will arrive at the door step of your hotel and assist you with your luggage. By choosing a cruise ship shuttle you will share the cost of the ride as you travel by a comfortable and modern mini bus.
- Ideal choice for families
- Multiple departure times and locations available
Know More about this tour
This simple and stress free journey operates daily with frequent departure times throughout the day. Your professional driver will assist you with your luggage and ensure you arrive on time and safely to your cruise ship terminal.
This shared shuttle transfer offers friendly, efficient customer service at an affordable rate.
Please provide us with your mobile phone number in order to contact you in case of any changes or if the driver can't find you at the scheduled time.
One-way shared transfer from hotel to cruise port terminal
All taxes, tolls and service fees
Transport by air-conditioned minivan
Transportation to/from attractions
Food and drinks
Confirmation will be received at time of booking
Infants must sit on laps
Passengers must provide the following information at the time of booking: cruise name, docking time and boarding time
Collapsible wheelchairs with removable wheels can be accommodated providing the passenger is accompanied by someone who can assist them board and disembark
The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
Each traveller is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
Not wheelchair accessible
Near public transportation
Most travelers can participate
This tour/activity will have a maximum of 13 travelers
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
Traveler ReviewsSee all reviews
Booked a transfer from a hotel in Sydney to cruise terminal on 28th November, asked to be picked up at 10.45am embarkation was at 11.30am was told by the driver that we would be picked up at 11.30 requested twice by text to be picked up at 10.45 Call on the day of transfer by a very rude lady at 10.05am who informed me that we would be picked up at 10.20am and the driver would only wait five minutes and then he would go. When I said we wanted to be picked up at 10.45 she informed me that I didnt have a choice and that I did not tell them what time we would be picked up. The driver arrived and threw our cases into the back of the car, he appeared very grumpy and did not speak to us. Not a nice way to start a holiday WILL NEVER USE THIS COMPANY AGAIN, TERRIBLE SERVICE.
The transfer co. notified me via e-mail the time they would pick me up, requesting I be ready 15 mins prior. They were prompt and loaded my heavy luggage in the back. We had 6 people going to the out-of-the way cruise dock, which took about 20 mins drive. I would recommend this business to anyone, instead of a taxi, which would've been very expensive!
Quick and easy transfer to the port. A bargain price also. Driver made sure we got under cover from the rain and made sure our bags got there dry.
Right on time, If you want people to do your review, do not force them to say more than they want to say 😬
John(Igor) was great. He was even a bit early as was I so it was perfect. Very personable, nice, clean vehicle. Easy ride to the pier. He's a keeper!!
Excellent service well worth booking as so easy to use direct from door to door polite drivers can't do enough for you
On this shuttle you do not get your pickup time until 24 hrs prior (which gives you 0 time to cancel if it's not the time you want. You cannot request a different time. Very RUDE vendor. It was "Take it or Leave it" from them. Our luggage was lost on our flight to Sydney and the morning of our cruise they had no idea where it was or when we would get it. We needed to get some clothes as we had nothing to wear. We were told our pickup time would be 10:50 AM for a 6 PM cruise departure. I had asked for a 3:00 PM pickup. As we had to go shopping for clothes, I told them we couldn't do the 10:50 AM pickup and that's when I got the response above. NEVER, EVER BOOK A shuttle with Viator unless they guarantee your pickup time. I contacted VIATOR and they would not refund my payment as the vendor said I didn't meet the shuttle. DUH!!!! Never again, I will take a taxi, which ended up costing us less that the shuttle did.
Our driver arrived on time but that is all we can say good about this company! The car was very small for 4 people with not a lot of luggage space. The vehicle was dirty. The driver was EXTREMELY rude to all of us.
I would NOT recommend this transfer company to anyone! Very disappointed in the service.
Our driver arrived on time but that is all we can say good about this company! The car was very small for 4 people with not a lot of luggage space. The vehicle was dirty. The driver was EXTREMELY rude to all of us. I would NOT recommend this transfer company to anyone! Very disappointed in the service.
The first sign of a problem should have been that their service doesn't allow you to select a pickup time. Since our cruise boarding started at 11:30am and went until 3pm, we didn't want to be there early fighting all the crowds. So I used the comment section in the booking to request that the pickup be at 11:30am at the hotel. The day before the transfer, I received an email setting the pickup time for 10:45am and required us to be waiting outside at 10:35. I responded to the email and requested a later pickup giving the explanation previously mentioned. I was taken aback by the response I received. I was told we couldn't request a pickup time and that it "made perfect sense" to go at the time they selected and to "leave our bags at the port and walk around the beautiful harbour." There was no arguing further with them. Unfortunately it was too late to cancel the transfer and get our money back, so we were stuck. But we have made a point to let all of our friends know, including in Australia, about how poorly this was handled and warned them about using the service. Despite not being free, the company apparently believes they decide when it is convenient for them to make the transfer and totally ignore the customer.