Viator Exclusive: Chichen Itza At Your Own Pace Plus Access To Hospitality Suite - Cancun

From USD 33.9
Per Person
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Tour Information

Tour Details


This Viator Exclusive - available nowhere else - let's you explore the archaeological site of Chichen Itza at your own pace. You decide when and how many times to enter the site. Simply purchase your tickets at the entrance (not included) and feel like a real archaeologist exploring this Wonder of the World however you like. Not just this, but you'll also have access to Viator's exclusive on-site hospitality suite where you can relax and use Mayaland's pools and amenities before heading back to your hotel.


  • Exclusive to Viator
  • Flexibility to customize your itinerary to your own preferences
  • Skip the line

Know More about this tour

Your tour begins with hotel pickup in Cancun or Riviera Maya. Board a Mercedes Benz van and head to the archaeological site of Chichen Itza. Once you get there, you will be helped with purchasing your tickets to the site (not included) and avoid the crowds as you enter Chichen Itza through a private entrance. From there, you will be directed to Viator's welcome suite within Mayaland's facilities. You will have approximately 4.5 hours to spend here and you can enter the archaeological site as many times as you'd like.

Take pictures of all the amazing temples including the Pyramid of Kukulkan, the Temple of the Warriors and the Observatory. You can also see the Ball Court; The Sacred Cenote, Temple of Venus, The Nunnery, The Church, The Market,The Mayan Steam Baths and many other places not usually covered by most of day tours to this place.

Since you can choose how long to be at the site, you can stay as much as you want or head to Viators Hospitality Suite which cannot be purchased anywhere else. Enjoy the use of a concierge plus air-conditioning, towels, flavored waters ("aguas frescas") and access to all Mayaland facilities including Cenote Xtoloc (just a walking distance from the private entrance) and beautiful tropical fresh water pools. Here, you can swim and cool down and then head to see the Maya Skies 360 degree cinema presentation at Mayalands Planetarium if you'd like. You will also receive a booklet with special discounts to restaurants, bars, stores, SPA, Horseback rides and more to use while at Mayaland. You will have unlimited access to this welcome Suite, so you can spend time here as much as you want before departing to your hotel.

Viator Exclusives combine unique experiences and great deals from traditional tours to once-in-a-lifetime experiences and are not available from other 3rd-party online sellers.

Inclusions for Viator Exclusive: Chichen Itza At Your Own Pace Plus Access To Hospitality Suite

  • Roundtrip semi-private Mercedes Benz transportation from major hotels
  • Access to Chichen Itza through a private entrance
  • Time to explore the temples on your own
  • Free use of all of Mayaland Resort facilities: Swimming pools, towels, lounge chairs, Botanical Gardens and Cenote Xtoloc
  • Exclusive access to a welcome suite
  • Flavored water inside welcome Suite
  • Booklet of special discounts to restaurants, bars, stores, SPA, Horseback rides and more!
  • Mayaland Resort Fee

Exclusions for Viator Exclusive: Chichen Itza At Your Own Pace Plus Access To Hospitality Suite

  • Entrance fee to Chichen Itza. Government set price varies depending on your age, occupation and nationality and is thus not included
  • Gratuities (optional)
  • Meals and other beverages
  • Bilingual guide

Additional Info

Confirmation will be received at time of booking

Please wear light, comfortable clothing and walking/hiking shoes. Bring your sunglasses, hat, bathing suit, biodegradable sun block, extra money for personal expanses and a camera

No swimming allowed in Cenote Xtoloc

If you are staying in Downtown Cancun or in a hotel with limited access, pick up will be in a location to be arranged when confirming the tour

Note: The tickets to Chichen Itza are not included. You will purchase this upon arrival and be directed to the hospitality suite afterwards

Cancellation Policy
  • If you cancel within 3 calendar days (72 hours) of the scheduled departure time, the cancellation charge will be 100% of the undiscounted tour price.
  • If you cancel between 4 to 7 Calendar days before scheduled tour departure,the cancellation charge will be 50% of the undiscounted tour price.
  • If you cancel at least 8 calendar days in advance of the scheduled departure time, there is no cancellation fee. You will receive Full Refund for the paid amount.
  • Please note that in case of No show, the cancellation charge will be 100% of the listed tour fare.
  • Please note tours booked using discount coupon codes will be non refundable.

Write A Review

See All 53 Traveler reviews

  • This tour was amazing!

  • It was a wonderful time. We had the ability to add on the Cenote! Do it. I am glad we didn't have the guide. He was a bit tedious and it was nice to ditch him at the entrance. This is well worth the price.

  • After an on time pick up at our hotel we were off for a great day. we were greeted at the entrance of the Mayaland Hotel and promptly explained about the hospitality suite and how to enter the myan site. No huge sales pitch like I expected. We were offered the buffet for about 15 per person but chose to skip it. To enter the site it cost 240 pesos or 16 USD per person to get in so factor that into your price.
    The ruins were wonderful. Being able to explore on our own was a plus. There is so much information on the web and in the brochures found all over the area that we didnt need a guide. we were given a map and allowed to go at our own pace. When we were finished we went back to the hotel and lounged around the pool and watched the iguanas hang out.
    The only down side to the entire trip was all of the souvenir vendors. You cant walk 5 feet without someone asking you to buy the same trinkets but that seems to be the theme of the tourist areas. All of the vendors were lining the perimeter and trails for the site so you could walk freely through the area without tripping over them.

  • Chichen Itza is an amazing place, but I actually would not recommend this tour

    Firstly the organisation was terribly confusing with regard to times and meeting points. We completely missed the Cenote Xtoloc, partly because we ran out of time, and partly because we ended up confused as to whether or not it was even included in our tour!

    The souvenir sell started on the bus, as did the offer of a cheaper 'private tour' by the tour guide.

    We also were not offered a discount booklet 'with special discounts to restaurants, bars, stores and activities to use at Mayaland'.

    We didn't really have time to enjoy the Welcome suite, which in any case was again confusing to find and access. Basically it consisted of a water dispenser, a towel and access to a nice pool. Not sure where the botanical gardens even were.

    Lunch was OK but expensive for what it was, but is optional.

    All in all I think this tour is being over sold.

  • It's basically just a transfer from you hotel to Chichen, which was fine. I wish my Spanish was better as the driver was giving the only two speaking customers a history lesson on Chichen. Which was a bit annoying.

  • Come prepared! If you do not take the tours you are dumped off, no issues just a warning for those that prefer to roam. My biggest grievance would be road safety. Cutting lanes in the corners may improve the stability of a vehicle in the corner, providing Newton's physics are not put to the test by oncoming traffic. it only takes milliseconds of inattention. I'm sure your company motto does not include safety second. Heads up folks we're in this together.

  • The only thing this package includes is the transportation to Chichen Itza! Yes, access to the hospitality suite is nice, but it doesn't compensate for the shortcoming of the package. I understand it is very well described as far as what it included and what is excluded, but I didn't quite get all that until I got to Mayaland Resort. I realized it when we were separated from the rest of the group by the driver. He was down right rude and basically neglected us because I believe he thought we were cheap for choosing this package. I do have to give credit for coming back to pick us up as we were late getting to the pickup point due to a missed email. I ended up paying for everything - entrance fees, tour guide, lunch, 360 Maya Skies show, and basically, got ripped off... One of the reasons why I chose this package was because of its mentioned close proximity to the Cenote, but it turns out the one within walking distance, Xtoloc, is sacred and swimming is not allowed in it. The one that allows swimming is called Ik Kil, which requires a ride and entrance fee, none of which are again included in this package. I was profusely disappointed for not being able to visit the Cenote.

  • Everything is great, better than I expected.

    The pick up was on time -- in fact, the driver arrived before the scheduled time and waited for us. The ride to Chichen Itza was very smooth, in a mini van that comfortably carries only about 10 tourists or fewer. We were the only people in the group that booked this tour. When we arrived at the Mayaland Hotel, a lady from the hotel welcomed us, gave us very detailed information about the Hotel, showed us the welcome suite, and showed us how to get our tickets to enter Chichen Itza. During the whole process, the lady was super nice and patient, and did not push us to purchase any extra time. We toured by ourselves in Chichen Itza for a little over two hours, went back to the welcome suite. It was a very hot day, and we found the welcome suite extremely helpful --- it was big, cool, clean, with a big table, sofa, restroom, etc. We were the only people there and really enjoyed it. The van picked us up on time. I would highly recommend this tour to anybody! Many many thanks to the driver and the tour guide on the van from Mayland Tours Grey Line, and many thanks to the super nice lady from Mayaland Hotel.

  • We enjoyed our trip to Chichen Itza. Our guides Mauricio, Pedro and Hector were awesome. The best arrived on time. Having access to the suite at the hotel was a life saver with two young children. Worth the money!!

  • This was our first time in Mexico and we absolutely loved this trip. We are on a coach bus with several other tourists and the tour guide gave us a lot information on the Mayan culture. It makes for great entertainment during a 2 hour ride.
    Once we arrived, we had skip the line access to the site, and was greeted with fresh lemonade. WARNING - ITS HOT HERE!
    Since we booked THIS tour, at that point, we were able to break off from the group and explore on our own. The tour guide gave us a time frame on when to meet back at the bus so we kept that in mind.
    I would only recommend this excursion if you are pretty independent and prefer to navigate on your own. My husband and I don't like to be stuck with one big group during our excursions so this was right up our alley.
    Lunch was amazing and everything was local and delicious!

  • See All 53 Reviews

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