Private Snorkel With Turtle At Akumal - Playa Del Carmen

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Tour Information

Key Details

  • Mobile Voucher Accepted
  • Hotel pickup Available
  • Duration: 10 Hrs
  • Language:
  • Departure Time :
    07:00 AM Times are subject to change due to local traffic conditions.
  • Departure Details :
    Traveler pickup is offered
    Pick up starts at 7am, depending your hotel location the time may change, we will contact you by email ton confirm the exact pick up time and location. We do pick up majo.. read more
  • Return Details :
    Returns to original departure point
  • Cancellation Policy :
    This activity is non-refundable Tours booked using discount coupon codes will be non refundable.


Explore the fascinating underwater world of Turtle Bay on a leisurely snorkel tour in search 3 of the worlds 7 sea turtle species. Brightly colored tropical fish, spectacular coral, amazing rock formations, rays and unbelievable visibility makes this an unforgettable experience.


Close encounter with wildlife

Ideal choice for families

Popular choice with kids

All-inclusive tour

Know More about this tour

Visit the Natural Wonder of Xel-Ha Park and discover its many attractions. You will be picked up from your hotel to head to the park.
See the cenotes, caves and lakes that feed the sea, which are mixed with fresh spring waters that reflect the blue colors of the sky, turning Xel-Ha into the worlds most beautiful and largest natural aquarium. Here, you can dive and snorkel among hundreds of tropical fish and more than 90 marine species that inhabit the creek, swim along the river and marvel yourself at the fantastic vegetation that you will find from the beginning until you reach the inlet.

One of the activities you can also do at Xel-Ha is Swimming with Dolphins. You can interact with the dolphins including being foot-pushed, and have them do tricks in front of and over you. The dolphin swim takes place in the lagoon. The other major thing to see and do here is the lagoon itself. Xel-Ha is one of the best locations in Cancun for snorkeling. There is also cliff diving, a rope swing, and a great beach to relax on. Across the street from the park are some small ruins.

Come and live a magical, unique and unforgettable experience surrounded by nature in Xel-Ha.


Certified guide, bottled water

Equipment required for snorkel activity

Air-conditioned vehicle


Conservation fee $13USD p/p.


Additional Info

Confirmation will be received at time of booking

Important information: Children from 0 to 4 years old cannot occupy a seat in the bus

Please bring comfortable lightweight clothing, walking shoes, a hat, swimsuit, sunglasses and a change of clothes

Not wheelchair accessible

Infants must sit on laps

No heart problems or other serious medical conditions

Most travelers can participate

This experience requires good weather. If its canceled due to poor weather, youll be offered a different date or a full refund

This is a private tour/activity. Only your group will participate

Face masks required for travelers in public areas

Face masks required for guides in public areas

Hand sanitizer available to travelers and staff

Social distancing enforced throughout experience

Regularly sanitized high-traffic areas

Gear/equipment sanitized between use

Transportation vehicles regularly sanitized

Guides required to regularly wash hands

Regular temperature checks for staff

Temperature checks for travelers upon arrival

Paid stay-at-home policy for staff with symptoms

We are applying to all international, national and local sanitary rules and protocols focusing on the aspects of hygiene, health, and safety in line with COVID19. We are proud to announce, that we have received the Safe Travels stamp from The World Travel & Tourism Council (WTTC).

Traveler Reviews

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  • 19-Oct-2021

    La spiaggia di Akumal purtroppo è invasa dal Sargasso però il giro di un’ora in acqua alla scoperta delle tartarughe è stato bellissimo. Tartarughe di ogni grandezza. Consiglio.

  • 16-Jul-2021

    Our tour guide was David and he was excellent with our three year old and 4 teenagers. David was very knowledgeable and fun. We were a group of 7. The turtles and cenote were wonderful. The photographer got some awesome pictures. I would definitely recommend this tour and David.

  • 29-Jan-2020

    We spent all day at this park. It includes your meals all throughout the day so we had the breakfast and later dinner buffet which was fabulous. They provide towels, sunscreen samples, water and drinks. Amazing spots to just hang out and relax too.

  • 21-Nov-2019

    My family loves nature and Xel-ha was a perfect place to be part of nature without sacrificing convenience. All the food was fresh and tasted great. I loved all the freshly squeezed fruit juices. Lots of fish everywhere and water zip-line was so much fun. The slide wasn't scary at all and you cannot miss the view from the top of the slide!! Everything was so free and convenient that our day at Xel-ha went very smoothly with nothing to worry about. (Got a few mosquito bites but didn't bother.) We didn't do any of the extra charge activities and still had tons of fun.

  • 17-Nov-2019

    We added dolphins to our ticket as an add-on and were well pleased. The dolphins were amazing and it was a fun 40 minutes being in the water with them. They high-pressure you to buy pictures and we said, "No." They were something like 130.00. At the end of our stay, they asked us what we would pay, and I jokingly said, "$50. and they took it! We loved the food at Xei-Ha and thought it was great that we could get both lunch and dinner on the entrance fee. We did the lazy river and wished that it had some rapids. We snorkeled, which was great. The snorkeling equipment was top-notch. All in all, it was a great day.

  • 08-Nov-2019

    We did Sea Trek, swimming with the manatees and the zip bike this trip....everything was wonderful. We love all the Xcaret parks, they never disappoint. Keep up the great work!

  • 11-Oct-2019

    This is a great way to spend the day with your family - the property is well managed , lots of signage, lots of yummy food to eat and plenty of drinks the kids loved the snorkel , ziplining, diving , cenotes , Mayan cave , and the manatees . I liked that even though we went with the basic entry fee and didn’t pay for the extra activities we could still see the rays , Dolphins and manatees and chat with the staff about them - they gave us lots of cool info . Well organized . The one little thing that kept me from giving it a five star review was that I purchased the pricey photo package and as we went to different points in the park found a lot of cameras were not working with our bracelets ... I’d say only about 50% of the cameras were functional so that was a big let down especially at sites such as the leap of courage and several good spots in the snorkel area . Also I realize you have drinks included but I could have used a bottled water to carry with me - I’m sure it’s a way to decrease litter. Other than that everything about this place was excellent and my kids were spent which is hard to accomplish. Highly recommended for a family outing in Playa del Carmen - but take your cell phone ( with a water proof case ) and take your own pictures .

  • 03-Sep-2019

    Booked this day trip via our TUI rep at the hotel after recommendation it was a fantastic trip with amazing memories to cherish. The rep on the coach was very informative and took us to checkin desk helping us decide how best to spend our day. Everything ran smoothly from booking extra activities, getting lockers towels snorkels etc. We did a dolphin experience which was amazing we chose small Group of 6 of us which felt really personal. The lazy river was so much fun but it is very long and although we allowed 1.5hrs to do it as recommended it actually needed much longer so we ended up running out of time and having to get out half way down to run to get to Dolphin experience on time. I personally think just the free activities would be enough for one day and maybe come back another day if you wanted to do the experiences as it was very rushed, didn’t have time to sit down for a meal and we were all shattered after it as we certainly did a lot of exercise. Absolutely loved the day though.

  • 14-Jul-2019

    Un lugar hermoso para pasar en familia o en pareja. Tiene muchas actividades extras (que se deben pagar aparte) pero muchas valen la pena. Recomiendo leer previamente las actividades disponibles para poder organizar bien el día y aprovechar el lugar. El espectáculo nocturno.. muy recomendable

  • 31-May-2019

    Great Park for water activities. Really liked zip line and water slides and snorkeling. The restaurants are very good and clean.

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