Xel Ha All Inclusive - Cancun

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Tour Information

Key Details

  • Mobile Voucher Accepted
  • Hotel pickup Available
  • Duration: 12 Hrs
  • Language:
  • Departure Time :
    10:00 AM
  • Departure Details :
    Traveler pickup is offered
    Children under 4 years old have a free pass but cannot be guaranteed a seat on the transport; please advise if you are travelling with infants at booking.
    Transportat.. read more
  • Cancellation Policy :
    This activity is non-refundable Tours booked using discount coupon codes will be non refundable.


Visit Xel-Ha, an amazing natural wonder, where the crystalline river makes for a great snorkel spot, and the paths through the jungle impress anyone daring to take a peek into its lush biodiversity. The perfect place for nature lovers!

Enjoy different attractions such as The Meliponary, the Plant Nursery and Children's World. Go for a peaceful hike through the jungle gardens or snorkel with beautiful colorful fish in the river, the cenotes and the beautiful cove.

You will have access to resting areas with hammock and beach chairs, lifejackets, floating tubes, bicycles and snorkel gear. This tour is your opportunity to discover the huge variety of marine species and the Mayan jungle in a day full of adventure and aquatic activities, while treating yourself to a continental breakfast, buffet lunch and domestic open bar.

Know More about this tour

Visit Xel-Ha, a one of a kind natural wonder in Riviera Maya. Explore the river, the caves and lagoons, truly a fascinating snorkel paradise! Venture into the jungle and be amazed by the diversity of wildlife found in this fantastic nature park, the ideal place for nature lovers!

This pass offers you All-Inclusive access to the park, with unlimited drinks, domestic open bar, delicious appetizers served all day and the buffet lunch. Take advantage of Children's World area, and discover the Meliponary and the Plant Nursery. Make sure to go on a stroll through the gardens and forest paths. You can also swim with incredible marine animals thanks to the unlimited snorkeling in the river and cove. Plus, enjoy the panoramic view from atop the Scenic Lighthouse.

You will have access to lounge chairs, hammocks and resting areas; as well as life jackets, pool floats and bicycles, snorkel equipment and a snorkel tube for you to take home! You will also find lockers, changing rooms and showers on site. The park has Wi-Fi, ATMs and shops.


* The best water activities for the whole family
*All-inclusive access
*Continental breakfast and buffet lunch
*Domestic open bar
* Unlimited snorkel


Transportation, only from/to centrally located Hotels in the Cancun area.



Alcoholic Beverages

Access to rest areas with hammocks and deckchairs.


Optional water activities

Additional Info

Confirmation will be received at time of booking

Wheelchair accessible

Wear comfortable beach clothing, sandals or water shoes, swimsuit, sunglasses and cap or hat. Bring a change of clothes, biodegradable sunscreen and insect repellant, and extra money for photos, souvenirs or optional activities. Some activities have age and medical restrictions. Child price applies between 5 11 years old, but must show official ID. Children under 4 years old have a free pass but cannot be guaranteed a seat on the transport; please advise if you are travelling with infants at booking. Other activities are available at an extra cost (snorkel tour, swim with dolphins, spa treatments, Snuba, shark interaction, among others) From some hotels, transportation is not included on Sundays; please contact your NexusTours representative.

Stroller accessible

Infants must sit on laps

No heart problems or other serious medical conditions

Travelers should have a moderate physical fitness level

Transportation included only from/to centrally located Hotels in the Cancun area. If youre staying in a different area, an extra fee may apply

It is of the utmost importance that you provide your complete Hotel/Cruise details at the time of booking. Without this information, we will not be able to confirm your reservation. If this is the case, please contact us immediately to reconfirm your reservation

This tour/activity will have a maximum of 99 travelers

Traveler Reviews

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  • 08-Sep-2022

    What a fun natural water park!! Did this on 24th Aug 22 and was organised by the lovely Ms Paloma Huerta from Nexus Tours who was based at Ocean Coral and Turquesa Hotel! We were a large group of mixed generations and she advised and helped us pick the tours during our two week stay in Mexico. This was a trip for the water lovers and was far the best natural water park I have been to! It is a must! We were picked up from our Hotel early and started the day as soon as the park was opened to make the most of it! We did pay extra to get the photo deal as we did not want to take our phones/cameras with us so you do need to be efficient with this process to make it worth while! You just need to wear your swimsuit and then can store everything in the lockers for free! So I would take nothing valuable. Maybe some dry clothes for end of the day! There is plenty to eat and drink, the buffet restaurants provides food all day from breakfast to lunch and plenty of choice for all. The park provides a life jacket which is mandatory for all water activities except the slide! The park also provides free snorkel masks (new full face which are so easy to use) / flippers all in different sizes and even a towel! Would advice to take take swim shoes as helps while walking around the park! We saw plenty of colourful fish and did swimming in such a beautiful natural environments! It was a joy and loads of fun and made many memories!! Hope to come back soon!!

  • 18-Aug-2022

    We have a grate customer service getting transportation from the airport to the hotel riu palace peninsula. The rep from nexus (mauricio marquez)was very kind and explained all the alternatives we have in cancun. I really appreciate his help. We had a good time. Hope we can go back soon.

  • 22-Jul-2022

    Everything is well organized, from transportation to ride to food and drinks. Victor Romero and silvestre from Nexus tours/Sunwing were fantastic to deal with.

  • 13-Jul-2022

    Joel Salien was very helpfull, My kids and I enjoyed the trip, good service, good good very excelent place, I recomend it.

  • 13-Jul-2022

    Easy to set up. Great communication as well as very flexible. We had little kids and had a great experience with the recommendations made.

  • 02-Jul-2022

    Fui de vacaciones al hotel riu caribe con mi novio, compre unas excursiones con Jimmy el cual nos explico y recomendó el parque Xelha y nos la pasamos super bien! Le agradezco por su excelente servicio y recomendaciones!

  • 26-Jun-2022

    Everything was great. The park is beautiful. My kids love the dolphins section and the zip line. Too much walking though

  • 25-Jun-2022

    My and my girlfriend had a beautiful day full of fun at the Xel-ha water park. I am grateful for Angel and Victor from Sunwing at the Riu palace hotel. They helped us book an excursion that fitted our criterias. They provided great service by also giving the tips and tricks about the excursion.

  • 20-Jun-2022

    We paid for this through Norwegian Cruise Lines @ $219 per person. What they didn’t tell us is that it isn’t evenlocated in Cozumel. It’s located on the mainland. You take a half hour ferry ride to the mainland (a lot of people got sea sick) so you may want to take dramamine before hand. Then a half mile walk through town to get on the bus that takes about an hour to get to the park. So we met on Deck 4 of the ship at 7:50am and did not arrive at Xel Ha park until 10:50am. We had 4 hours at the park and FYI the inner tube ride down the river takes an hour so you only have 3 hours left to eat and do anything else.

  • 12-Jun-2022

    This was one of our favorite excursions. We did the Xcaret park, isla mujeres catamaran trip and this. We loved isla mujeres and Xel ha. There were tons of free things to do (upon paid entry, of course). You can also pay to do more and they do hard sell it on the bus ride there and upon entry but otherwise they don’t bother you.there were multiple places to eat and all the food we had was good. The soft serve ice cream was delicious on a hot day! All you can drink and they provide small towels so if you don’t bring one it’s no biggie. You can use the lockers free of charge too. We loved the zip lining into the water. I highly recommend this place. Waaaay better than the Xcaret park (even though it’s owned by Xcaret company) it’s a long day but totally worth it!!!

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